FAQ
Answers to common questions
Everything you need to know about ordering, delivery, warranty, and support at SJIT.
Ordering
How do I place an order?›
Search products, add to cart, and proceed to checkout. If you need compatibility help, contact us before ordering.
Can I cancel or change my order?›
If your order hasn’t shipped yet, we can help update or cancel it. Contact support as soon as possible with your order details.
Do you offer bulk orders for offices or institutions?›
Yes. Share your requirements and quantity—our team will help with availability and best pricing.
Delivery & Returns
How long does delivery take?›
Delivery timelines depend on your location and item availability. We aim for quick dispatch and provide updates after order confirmation.
What if my product is damaged in transit?›
Contact us with photos/video as soon as you receive the package. We’ll guide you through the resolution process.
Do you accept returns?›
Return eligibility depends on the product category and condition. Please refer to our Refund/Return policy page for details.
Warranty & Authenticity
Are products genuine?›
Yes—SJIT focuses on verified inventory. If you ever have concerns, contact support with the product details.
How does warranty work?›
Warranty varies by brand and product. We share clear guidance on coverage and next steps if you need support.
Will I get an invoice?›
Yes. You’ll receive the invoice or billing details as part of your order confirmation/fulfillment.
Support
Can you help me choose compatible parts?›
Absolutely. Tell us your CPU/motherboard model (or your use-case and budget), and we’ll recommend compatible options.
How do I contact SJIT?›
Visit the Contact Us page for phone/WhatsApp/email. We’re happy to help.